As of January 1, 2023, we will no longer be a participating provider with VSP insurance. Dr. Brown, OD and the staff at Central Point Eyecare are committed to providing the very best care to you, our patients, and that will never change. Insurance is a complex thing to maneuver, and we understand the questions and concerns that can arise with a change like this. Here are  answers to some frequently asked questions. If you do not find the answers you are looking for, please feel free to call or text our office at 541-664-5535 and our staff will do our very best to help you.

 

FAQ’s

  • What is VSP?

    • VSP (Vision Service Plan) is a vision insurance plan commonly utilized by medical insurance companies to provide your routine vision coverage.

 

  • How do I know if I have VSP?

    • Chances are, if you have never heard of it, you don’t have it. If you are unsure, you can call your medical insurance provider and ask them directly if your routine vision insurance is handled through VSP. Or, you can call us and we’d be happy to see who we have billed for you in the past. 

  • Why are you no longer taking this insurance?

    • Unfortunately, their reimbursement rates are simply too low for us to continue to accept, while still providing the high quality of care you have come to love from Dr. Brown.

 

  • Are you accepting any insurance plans?     

    • We still accept most medical insurance plans. There are some plans that handle their own routine vision insurance in house (PacificSource, EBMS, HMA, some MODA options, and some Regence options). Those plans we will still accept.

    • Other plans we DO NOT accept: Eyemed, Davis Vision, Blue View Vision, Superior Vision.

 

  • Can I continue to come to Dr. Brown for my eyecare and pay out of pocket?

    • Yes! We sincerely hope that you remain a part of our Central Point Eyecare family. We offer a 20% discount on all services when you are paying out of pocket.    

    • Our standard eye exam is $165. After our discount, you pay $132. (Contact lens exams are higher depending on if you are new to contacts (+$85) or a current wearer (+$35).)

  • Are there any other options?

    • Many VSP plans have out-of-network benefits available to you. You would pay us in full at the time of service, we would provide you with the necessary paperwork, and you would submit to them directly for reimbursement. To find out if you have those benefits available to you, and what the reimbursement would be, contact your VSP plan.

    • We may be able to bill your medical insurance for your exam if you have a medical reason for your visit (such as diabetes, cataracts, glaucoma, etc.) This would be billed as a medical office visit with a specialist and would be processed as such. We would not be able to bill your medical insurance for anything other than the visit itself, including any glasses or contacts.

    • For your glasses, we offer high-quality lens packages at a deeply discounted rate. You get to take advantage of these low price packages even if you are submitting for reimbursement. Our optician is happy to discuss all your options with you at the time of your visit.

    • Your prescription is yours to keep. You are always welcome to continue your care here, and take your glasses and/or contact lens prescription with you to a provider that still accepts your insurance. 

  • If these options don’t work for me, and I need to change providers, what do I do?

    • Contact your insurance if you would like to find a provider in our area that is accepting new patients and is an in-network provider with VSP.  Because we do not have access to any of that information, we are not referring anyone to a specific provider or office at this time.

    • If your new provider would like your records, you can either:

      • Sign a records release in their office and have them request those directly from us by faxing the request to 541-664-7745.

      • Or, download the records request form from our website and send it to us with the name and fax number of where you would like your records sent.